E-commerce has grown exponentially in recent months, providing a way for merchants to stay afloat amid the throes of the ongoing pandemic. Unfortunately, along with that growth comes an increase in fraud and chargebacks.

To talk about what online merchants need to do to manage and prevent chargebacks and fraud, PaymentsJournal sat down with Scott Adams, VP of Friendly Fraud at Kount and Raymond Pucci, Director of Merchant Services at Mercator Advisory Group…

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