Only one-third of current online shoppers plan to return to physical stores when they re-open, indicating a permanent change in consumer behavior. As stores reopen, many consumers will remain loyal to eCommerce for many reasons: convenience, speed, and to avoid the risk of a second peak or wave of COVID-19.
Recent reporting is focused on how not to be a victim during the pandemic, however lacking is oversight on how not to be a criminal. The article explains that first-party fraud, or friendly fraud, is being overlooked and underreported.
With many retailers and brands selling online for the first time, or dealing with unprecedented volumes of online orders, they are increasingly vulnerable to cybercrime.
The Detroit teenager stands out in the fringe world of scam rap which takes online fraud and the instruction on how to commit it to new levels.
Teams are facing pressure to grow ecommerce revenue, minimize damages from fraud and chargebacks, streamline operational costs, and deliver an exceptional customer experience. Join this session to learn about best practices to efficiently manage ecommerce growth and protect against chargebacks.
Tuesday, June 23, 12:00 p.m. MT
Capitalizing on 3DS2.0: Reduce Customer Friction, Chargebacks, and False Positives
Learn how to enable 3DS2 compliance with reduced costs and positive customer experiences. This session will discuss how online businesses can take advantage of the liability shift offered by 3-D Secure for customer authentication, while using a robust AI-driven fraud prevention solution to protect all points of the customer journey and deliver a low-friction experience.
Thursday, June 25, 9 a.m. MT
Recent webinars have highlighted chargebacks and the risk they pose to businesses as eCommerce volume reach unprecedented heights. Check out other key insights from Kount’s recent webinars.