Bahamas Telecom - Kount

Bahamas Telecom Puts Fraud and Chargebacks on Hold

As a premier provider of telephone, landline, high speed Internet solutions, and mobile products throughout the Bahamas, Bahamas Telecom prides themselves on their high level of service that allows them to provide the absolute best for their customers. After experiencing a less than desirable amount of chargebacks, Bahamas Telecom looked to Kount to solve their fraud related issues. Not only did the implementation of Kount help to drastically reduce chargebacks, it also aided in their ability to search customer credit card transactions, view payments, and issue refunds properly.

Kount is very easy, very user friendly. It has been quite useful in helping us address our customers’ concerns while at the same time reducing fraud losses and the chargebacks and manual reviews that accompany fraud. Severna Beneby, Sr. Associate, Treasury Management Department


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