BlueSnap

BlueSnap is a global payments company that provides customers with a seamless online experience. Prior to implementing Kount, BlueSnap had a labor-intensive fraud detection process involving multiple customer service representatives manually reviewing hundreds of suspicious transactions daily. “With Kount Central’s automated process, we’re handling 50% higher transaction volumes and have zero people reviewing orders for fraud,” notes Fraud Manager John Johansen. “Those half dozen customer service reps who were reviewing transactions for fraud are now doing revenue-enhancing activities, like helping merchants build their sales.”

Watch BlueSnap and Kount webinar: Unwrap Top eCommerce Tips for Holiday 2021