BOSS

Media Communications Corporation custom designed their BOSS – Back Office Support Solutions as a plug-and-play Customer Relationship Management (CRM) system for continuity purchases. They chose to integrate Kount as the fraud management portion of BOSS to provide advertisers and fulfillment companies with secure merchant processing, chargeback management, and optimized representments. Since its implementation, Kount has dramatically reduced fraud while increasing good orders for BOSS.

Results

• Reduced fraudulent orders from dozens per day to near zero
• Saved thousands every month (even thousands per day during high-volume days)