CD Baby is the world’s largest online distributor of independent music, but chargebacks and affiliate fraud had them singing the blues. They were hit by recurring fraud attacks that drove chargebacks up to 2.6%. After CD Baby implemented Kount, chargebacks fell dramatically to just $850/month and order linking allowed them to identify stolen credit cards long before they became serious problems.
Kount has really made my life infinitely easier. I’m back to doing my job instead of spending my entire work week battling fraud. – Christine Barnum, Controller