National Data Provider

With chargeback rates consistently running over the 1% threshold and a series of fines and penalties, this national provider of information to the automotive industry was put on notice that it was within 30 days of a processing shutdown. Like many other firms, the company had reached this state by assembling its own collection of anti-fraud tools and was managing them itself.

Results

• Reduced manual reviews to less than .8% of transactions
• Chargeback fines were eliminated in just 30 days
• Enabled faster service and greater customer satisfaction