SaferVPN - Kount
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Increased web traffic often leads to a rise in order volume, brand awareness and unfortunately, fraudulent activity. When SaferVPN, a virtual private network service, experienced a significant rise in chargebacks, they started searching for a solution that would yield results quickly, and effectively without negatively impacting sales. SaferVPN turned to Kount for help, and after a clean and seamless integration they saw a dramatic decrease in chargebacks.

Results
  • 65% reduction in chargebacks with no slowdown in sales
  • Eliminated more than 25,000 manual reviews annually
  • Dramatically reduced operational expense and impact

We’ve gone from more than 100 reviews a day to maybe 30. And as we add more and more automated rules, we expect that number to decrease even more. Bar Gidali, Fraud Analyst

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