TERM:
Mail Order – Telephone Order (MOTO)

Definition:

MOTO accounts are required when more than 30% of credit cards cannot be physically swiped. Merchants that have a MOTO merchant account usually process credit card payments by entering the credit card information directly into a terminal that contains a keypad, by using terminal software installed on a personal computer, or by using a “virtual” terminal that allows the merchant to use a normal web browser to process transactions on a payment service provider’s website.