Kount Customers

With the help of Kount’s Identity Trust Global Network™, customer service, and User Experience Engine, Arc’teryx

• Achieved strategic geographical expansion
• Reduced their chargeback rate to 0.35%
• Reached a historically low manual review rate
• Crafted personalized shopping experiences

>> Read more

With Kount’s identity trust technology and expertise, Bodybuilding.com

• Reduced chargebacks by 65%
• Decreased declined orders by 14%
• Increased overall transactions processed by 5%
• Achieved a decline rate of less than 1.5%
• Increased operational efficiencies

>> Read more

With the help of Kount’s fraud prevention platform, Brooks Running

• Automated protection against fraudulent orders
• Decreased their chargeback rate by 92%
• Increased revenue by accepting international cards
• Reduced their manual review rate to 2%
• Accessed networked data to customize fraud protection policies

>> Read more

Kount’s AI-driven fraud prevention helped Fetch Rewards

• Reduce their fraud rate by 70%
• Reduce their manual review rate from 20% to less than 2%
• Dramatically increased fraud team efficiency
• Improve marketing campaign effectiveness
• Increase monthly active users by 500%

>> Read more

Getty Images uses advanced AI and a global data network to

• Achieve a total chargeback-to-sale rate of less than 0.01%
• Reduce their chargeback-to-sale rate by over 90%
• Achieve a fraud decline rate of less than 0.5%
• Achieve a false decline rate of 0.06%
• Improve experiences for good customers
• Scale fraud prevention with a small team

>> Read more

Before Kount, JOANN Fabric and Craft Stores was using flat files and manual reviews to manage eCommerce fraud. With Kount, JOANN now

• Uses custom policies to accept more good orders
• Trusts the fraud data they get is accurate
• Has expert partners in omnichannel fraud prevention

>> Learn more

With the help of Kount’s Identity Trust Platform, advanced AI, and machine learning, PetSmart

• Weighs the risk of fraud against the value of each customer
• Has stopped some $4 million in fraudulent orders
• Saves money on chargebacks, lost labor resources, shipping costs, and more

>> Read more

Webjet needed a fraud solution that could give them a competitive advantage. With Kount, Webjet increased efficiency and delivered better service at a lower cost. Plus, Kount helped Webjet

• Reduce chargebacks to 0.03%
• Increase total transaction volume by 116%
• Reduce manual reviews by 83%

>> Read more