Prevent chargebacks from friendly fraud
Help customers recognize subscription re-billing on their statements to prevent chargebacks.
Reduce false declines
Customize policies around email addresses so that you can approve more good sign-ups and increase revenue.
Protect recurring payments
Relay cancellation steps to banks to resolve disputes from customers who cancel recurring payments through their banks.
Verify account holder identities
Implement multi-factor authentication (MFA) to link a user’s mobile number, device, or SIM card with the customer account.
Decrease account sharing
Discourage customers from sharing accounts by using device intelligence technology combined with MFA.
Stop revenue loss from payments fraud
Stop fraudulent or suspicious purchases before authorizing a payment.
Kount’s Identify solutions fuse digital and physical identity attributes to create an accurate profile of visitors interacting with a site. As a result, online learning businesses can detect suspicious activity and prevent bad actors from taking over students’ accounts. During new account creation, the solution can also determine if a user is a legitimate new learner or a fraudster.
Kount’s Assess solutions use advanced AI and machine learning to analyze billions of global data points so that online learning businesses can verify the digital identities of new learners and assess chargeback risks. Additionally, businesses can use consumer insights to make changes around service offerings and respond to growth in bootcamp and on-demand style learning.
Using Kount’s Engage solutions, online learning businesses can implement multi-factor authentication (MFA) to link a user’s mobile number and device to the customer account. Combined with device intelligence tools, businesses can prevent learners from sharing accounts. As a result, they can increase revenue with more paid subscriptions.
Prevent revenue loss from chargebacks and account sharing