Friendly Fraud

Kount’s solution protects against fraud such as forgotten purchases and shared card fraud to help increase sales margins, improve customer experience, and, on average, deliver 5x the return on investment.

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friendly fraud

eGift Card Fraud

Drive incremental revenue and customer loyalty by recognizing and stopping eGift card fraud with next-generation fraud detection. Kount’s AI-driven fraud prevention detects anomalies, performs link analysis, and automatically evaluates and weighs features to quickly identify and mitigate potential fraud.

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reduce chargebacks

Reduce Chargebacks

Chargebacks are a leading indicator of fraud. When they get out of control, you risk costly fees, lost or stolen product, and suspension or loss of credit card acceptance privileges. Kount reduces chargebacks to positively impact sales and increase your revenue in the first 30 days. Even if you are already in an Excessive Chargeback program, Kount can help get you back on track, fast.

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reduce chargebacks

Reduce Chargebacks in 30 Days or Less

Merchant losses due to fraud are in excess of $100 billion annually, which includes unauthorized transactions, fees, interest and penalties associated with chargebacks. In fact, some merchants claim the top reason for excessive chargebacks is fraudulent transactions being accepted at checkout. And the losses keep mounting when you add lost product, reduced revenue, the cost of manual reviews and other fraud mitigation techniques.

Prevent Mobile Fraud

Mobile apps and mobile wallets provide digital innovation growth opportunities for your company. They can also lead to new fraud avenues for cyber criminals. Kount can help you combat fraud from all types of mobile-related interactions.

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Going Mobile with Kount

Most online merchants look at mobile commerce as a new and exciting way to allow customers to shop, connect and buy products on the go. The rapid growth of mobile devices globally though, has opened new doors for fraudsters.

Fraudsters now have more ways to access goods and services, mask themselves, and attempt to steal from you or disrupt your business. Unlike traditional browsing and access via a computer, mobile devices introduce many new elements that complicate the user verification process.

All-in-one Solution

Mobile devices use a different set of criteria, requiring retailers to employ technology that identifies, validates, and authorizes a purchase as quickly as possible. Kount offers a solution that makes it easy to prevent fraud for any type of mobile transaction including wallets, apps, and other mobile payment platforms. Our all-in-one solution simplifies fraud management and maximizes effectiveness by providing:

  • Real-time mobile device detection
  • Additional real-time data elements on risk inquiry call
  • Two-factor authentication through SMS or Voice PIN
  • Rules engine mobile device capability
  • Mobile reporting and search
  • Mobile SDK for easy development

Reduce Manual Reviews

Attempting to reduce fraudulent transactions by increasing the number of orders manually reviewed is a costly and non-scalable proposition. Kount provides a faster, more streamlined initial fraud screening with behavioral analysis, artificial intelligence, and transaction scoring based on patented and proprietary technologies. Our customers reduce manual reviews to just 2%-3% of transactions or even eliminate them altogether.

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Reduce or eliminate the need to Manually Review Orders

Manual review of orders should be a last line of defense when fighting online fraud. The process is slow, resource intensive, and not scalable for company growth. According to one study, 75% – 90% of manually reviewed orders are eventually approved. Companies that use manual reviews to identify fraud find it to be the most expensive piece of their fraud management operations. In addition, making your customer wait for approvals can cost you sales and brand reputation.



Want to learn more about Kount? Check out a few of these resources.

eBook - How to Reduce eCommerce Chargeback and Fraud Costs
Reduce Costs eBook Unage
eBook - How to Reduce eCommerce Chargeback and Fraud Costs

2020 has upended traditional commerce - Read this eBook to learn how to Reduce eCommerce Chargebacks and Fraud Costs

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eCommerce Data Trends Report
eCommerce Data Trends Report

As consumers stay safe at home due to COVID-19 eCommerce has shifted.

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Digital Protection Summit '20 featuring Gartner
Digital Protection Summit '20 featuring Gartner

Learn about the trends and best practices in digital innovation and fraud protection from Kount's Digital Protection Summit.

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