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American Express Reason Codes

Kount has created a database of American Express reason codes. Use this resource to prevent and fight chargebacks with greater accuracy. View the entire list of AmEx reason codes below.

AmEx Reason Codes
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AmEx Reason Codes

Cardmember Disputes

C02 - Credit Not Processed
C04 - Goods / Services Returned or Refused
C05 - Goods / Services Cancelled
C08 - Goods / Services Not Received or Only Partially Received
C14 - Paid By Other Means
C18 - “No Show” or CARDeposit Cancelled
C28 - Cancelled Recurring Billing
C31 - Goods / Services Not As Described
C32 - Goods / Services Damaged Or Defective

Authorization

A01 - Charge Amount Exceeds Authorization Amount
A02 - No Valid Authorization
A08 - Authorization Approval Expired

Fraud

F10 - Missing Imprint
F24 - No Cardmember Authorization
F29 - Card Not Present
F30 - EMV Counterfeit
F31 - EMV Lost / Stolen / Non-Received

Processing Error

P01 - Unassigned Card Number
P03 - Credit Processed as Charge
P04 - Charge Processed As Credit
P05 - Incorrect Charge Amount
P07 - Late Submission
P08 - Duplicate Charge
P22 - Non-Matching Card Number
P23 - Currency Discrepancy

Inquiry/Miscellaneous

M01 - Chargeback Authorization
R03 - Insufficient Reply
R13 - No Reply

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