Visa Chargeback Reason Codes: List & Tips for Merchants

Visa Reason Codes

Fraud

10.1 - EMV Liability Shift Counterfeit Fraud

10.2 - EMV Liability Shift Non-Counterfeit Fraud

10.3 - Other Fraud, Card-Present Environment

10.4 - Other Fraud, Card-Absent Environment

10.5 - Visa Fraud Monitoring Program

Authorization

11.1 - Card Recovery Bulletin

11.2 - Declined Authorization

11.3 - No Authorization

Processing Errors

12.1 - Late Presentment

12.2 - Incorrect Transaction Code

12.3 - Incorrect Currency

12.4 - Incorrect Account Number

12.5 - Incorrect Amount

12.6 - Duplicate Processing / Paid By Other Means

12.7 - Invalid Data

Consumer Disputes

13.1 - Merchandise / Services Not Received

13.2 - Cancelled Recurring Transaction

13.3 - Not As Described Or Defective Merchandise / Services

13.4 - Counterfeit Merchandise

13.5 - Misrepresentation

13.6 - Credit Not Processed

13.7 - Cancelled Merchandise / Services

13.8 - Original Credit Transaction Not Accepted

13.9 - Non-Receipt of Cash or Load Transaction Value

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