How to Make the Most of your Fraud Solution in Uncertain Times

The current global economic landscape is shifting rapidly. With a new U.S. administration, evolving trade policies, and the rollout of tariffs disrupting supply chains, businesses are facing renewed recession concerns and increasingly unpredictable consumer behavior. As wallets tighten, fraud patterns shift — from reduced spending and heightened security at checkout, to an uptick in friendly fraud and riskier transactions.

In times of uncertainty, every decision counts. That’s why now is the right moment to ensure your fraud strategy is adapting in lockstep with the market. Our professional services help you do just that — aligning your existing tools with expert insight so your fraud solution evolves with confidence.

You’ve already made the investment in our powerful fraud platform. With Omniscore at the core of your strategy, you have a dynamic risk engine assessing trust at every transaction. But in times of economic uncertainty — when every decision counts — fine-tuning your approach can make all the difference.

How PMO maximizes your fraud strategy

Performance Management and Optimization (PMO) is part of our professional services offerings — designed to help you fine-tune your fraud solution as business conditions shift. Whether you’re dealing with complex fraud patterns, expanding into new markets, or just want a second set of expert eyes, PMO provides targeted guidance tailored to your goals.

Unlike a one-size-fits-all audit, PMO is a flexible partnership. You’ll work with a dedicated analyst to assess your current fraud strategy, identify areas for improvement, and apply data-driven recommendations — all without disrupting your existing operations.

It’s a hands-on (or hands-off) engagement built around what you need:

• a quick tune-up of policies and performance thresholds
• a deep dive into the value of a cross-product strategy
• or ongoing support as your business evolves

Smarter use of tools you already trust

PMO is just one way we help you fine-tune your fraud strategy. If you’re looking for more hands-on execution, our Managed Performance and Managed Services options provide deeper support tailored to your needs - whether you want strategic oversight or full operational lift.

Managed Performance is ideal if you’re looking for a strategic partner to lead your fraud program implementation and optimization. Our experts will help you:

• design and fine-tune solutions that align with your goals
• apply ongoing performance adjustments as your business evolves
• operate as an extension of your team - no internal expertise required

Managed Services offers end-to-end operational support for chargebacks and manual reviews. If your team needs to focus on growth or is under-resourced, we’ll handle the heavy lifting:

• respond to disputes and process chargeback representments
• conduct manual reviews for fraud prevention and policy enforcement
• streamline your workflows to reduce costs and increase efficiency

From strategic oversight to day-to-day execution, these services scale with your business - and free up your team to focus on what’s next.

Every transaction matters more than ever

When economic uncertainty rises, so does the importance of every approved order. Lower consumer confidence can mean fewer opportunities to convert — so when a customer is ready to buy, it’s critical that your fraud prevention strategy does not get in the way.

If policies are too rigid, you may inadvertently block legitimate transactions and lose valuable revenue. If they’re too loose, you open the door to increased fraud exposure.

PMO helps you strike a balance by tuning your Omniscore strategy with precision. Through expert input and real-world benchmarking, we help ensure your system is:

• protecting your bottom line
• supporting conversion
• ready to adjust as conditions evolve

What you can expect from our experts

No matter the professional service offering fits your business best, our fraud experts are here to help you scale, adapt, and succeed — with support that fits your strategy.

With professional services, you gain:

• Expert consultation - Direct conversation with seasoned fraud professionals.
• Executive insights - Clear reporting that connects platform performance to business outcomes.
• Cross-product analysis - A broad view across your Kount fraud prevention tools, not just one solution.
• Strategic recommendations - Tailored input aligned to your fraud goals and business priorities.
• Transparent rationale - You’ll always understand the “why” behind every recommendation.

This isn’t guesswork — it’s a guided, data-backed approach that adapts to your unique business environment.

Why it matters now

As markets shift, fraud tactics often follow. We’ve seen it time and time again — economic pressure leads to new fraud behavior, increased chargebacks, and heightened customer sensitivity. PMO gives you a chance to get ahead of those shifts, instead of reacting to them.

Whether you’re concerned about upcoming tariffs, tightening consumer spending, or just want to make sure your system is calibrated for what’s next, PMO provides the clarity and support to move forward with confidence.

Let’s fine-tune what’s already working

You don’t need new tools — you just need the right guidance to make sure your current fraud prevention strategy is fine-tuned and optimal. Professional services help you unlock greater value from Omniscore, reduce uncertainty, and deliver stronger outcomes with fewer unknowns.

Ready to take the next step? Explore our professional services or connect with your account manager to get started.