AmEx Chargeback Reason Codes: List & Tips for Merchants

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AmEx Reason Codes

Cardmember Disputes

C02 - Credit Not Processed

C04 - Goods / Services Returned or Refused

C05 - Goods / Services Cancelled

C08 - Goods / Services Not Received or Only Partially Received

C14 - Paid By Other Means

C18 - “No Show” or CARDeposit Cancelled

C28 - Cancelled Recurring Billing

C31 - Goods / Services Not As Described

C32 - Goods / Services Damaged Or Defective

Authorization

A01 - Charge Amount Exceeds Authorization Amount

A02 - No Valid Authorization

A08 - Authorization Approval Expired

Fraud

F10 - Missing Imprint

F24 - No Cardmember Authorization

F29 - Card Not Present

F30 - EMV Counterfeit

F31 - EMV Lost / Stolen / Non-Received

Processing Error

P01 - Unassigned Card Number

P03 - Credit Processed as Charge

P04 - Charge Processed As Credit

P05 - Incorrect Charge Amount

P07 - Late Submission

P08 - Duplicate Charge

P22 - Non-Matching Card Number

P23 - Currency Discrepancy

Inquiry/Miscellaneous

M01 - Chargeback Authorization

R03 - Insufficient Reply

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