Darrel Brown

SVP of Compliance Operations at PeopleFinders

Darrel is an experienced, progressive leader bringing over 20 years of Operations Leadership with 14 years in data services, financial services, and mortgage industries, and 14 years in Customer Support. Known for his robust expertise in operations, process design, P&L management, and performance improvement, he excels in coaching, training, and marketing. 

His career highlights include a $1M EBITDA impact in 2023 through payment operations analysis and contract renegotiation, and achieving industry-leading KPI performance and call quality improvements. Darrel is adept at navigating industry trends and regulatory requirements, ensuring customer satisfaction and compliance.