CHARGEBACK MANAGEMENT SOFTWARE
Chargebacks have damaged your bottom line for long enough. It’s time to protect the revenue that’s rightfully yours — and Kount can help. We offer a complete solution for chargeback management.
Kount is capable of solving the problem of chargebacks — the entire problem, not just the most obvious or easiest-to-handle threats.
Our goal is to protect the maximum amount of revenue in the most efficient and accurate way possible.
WHY CHARGEBACK MANAGEMENT MATTERS
Why bother with chargeback management? Because it can significantly improve your bottom line in multiple ways.
Reduce chargeback rates by 60-70%. Keep thresholds low and merchant accounts healthy.
Increase customer satisfaction by quickly and proactively resolving complaints.
Identify issues within 24 hours of a dispute rather than waiting for a chargeback 2-5 weeks later.
Stop the shipment of goods on disputed orders. Retain fulfillment, shipping, and product costs.
If you accept chargebacks as a loss, your hard-earned money is gone forever. But if you fight, you can recover revenue that’s been unfairly sacrificed.
If you ignore your chargebacks, you miss the data they contain. But if you dig in and investigate, you’ll learn why chargebacks happened in the first place.
If you don’t respond to certain disputes, you’ll have to pay an expensive fine. But fight back and you can easily avoid those unnecessary penalties.
If you aren’t fighting, the bank is going to wonder why. But fight for money that’s rightfully yours and you’ll help solidify the business’s credibility.
WHAT MAKES KOUNT SPECIAL
Want to manage chargebacks with greater efficiency and better results? Here’s what sets Kount apart from any other strategy.
Other strategies might yield high win rates, but they come with low or negative ROI. At Kount, we understand what really matters — your bottom line. That’s why we strive for both high win rates and significant ROI.
Not all automation is created equal. You need flexible automation that fits the unique preferences of your business. With options for DIY, fully-managed, and everything in between, Kount can do it all.
Our chargeback experts have spent decades learning the rules, testing strategies, and building relationships. We know what it takes to succeed. Ongoing insights are funneled into technology that is constantly optimized so results are always improving.
When it comes to managing chargebacks, time is money. You can’t afford to wait days or even hours to know what’s happening. You need data in real time so you can make quick and accurate decisions — and that’s exactly what Kount provides.
WHAT KOUNT OFFERS
Kount has all the chargeback management tools you need to be successful. Learn more about the individual solutions that go into a complete strategy.
Rapid Dispute Resolution (RDR)
"Implementing the Kount fraud solution was very simple. And achieving these great results in such a short time has exceeded our expectations. With Kount’s technology and expertise on our side, we feel we can confidently move into new and exciting markets."
“I'm really proud to say that we feel very supported. When we have questions or want to dive into things that we don't know, we get solutions, answers, and action.”
Sr. Customer Care Manager
"If every business had Kount, fraudulent ecommerce wouldn’t be nearly as lucrative to criminals. The product works, and working with Kount’s customer support has been one of the best professional experiences I’ve had."
Mark Van Vliet
VP of Strategic Initiatives
"Kount really is a one-of-a-kind solution. It was really easy to set up. And it’s easy to use day-to-day. Reliability-wise, you couldn’t do better."
Director of Risk Operations
"If you have an ecommerce business and chargebacks are an issue for you, Kount is THE answer."
"With Kount, our chargebacks went down from 5-6% to under 1% within 6 months."
Fraud Prevention Coordinator
GET STARTED TODAY
Thousands of companies from all over the world use Kount to manage numerous challenges throughout the chargeback process — everything from preventing friendly fraud to recovering revenue. Will you be next? Sign up for a demo today to get started.