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SUCCESS STORIES
Kount case studies: Fighting chargebacks & recovering revenue
Kount provides the industry's best solution for fighting chargebacks and recovering lost revenue. Check out some real-world examples of how clients use our technology and the results they experience.
Group Travel Consultants creates customized itineraries for bands, choirs, and orchestras as they travel around the world. The company experienced an influx in disputes; clients were worried they wouldn’t receive the services they’d been promised due to COVID-19. Group Travel Consultants used Kount to outline the terms of their purchases and highlight how the company was adhering to the agreed upon policies.
- Case study duration: Three months
- Average transaction amount: $452
94.7%
Win Rate
3,366%
ROI
Hearing Health sells the highest quality hearing aids at the industry’s lowest price. But despite the unbeatable value, customers tried to get their hearing aids for free by claiming they never received the merchandise. Kount made it easy to expose the friendly fraud and prove items were delivered.
- Case study duration: Four months
- Average transaction amount: $265
92.9%
Win Rate
2,764%
ROI
Quiet Mind Meditation helps individuals stay healthy, grounded, and at peace. Customers enjoy the company’s guided meditation classes and creative jewelry. But because of unclear billing descriptors, customers were confused about what had been purchased. Kount made it easy to provide clarifying information and overturn these accidental fraud claims.
- Case study duration: Five months
- Average transaction amount: $87
55.7%
Win Rate
297%
ROI