Request an online demo
Get a personalized online demo of Kount's trust and safety technology at a time and date of your choosing.
FreedomPay Sales Incentive Program and Resources
Through the existing integration with Kount, it is easy for FreedomPay customers to get easy access to Kount's industry-leading fraud prevention. And Kount is excited to announce that, through the end of 2024, FreedomPay Sales Representatives will receive:
- $200 for each qualified lead (demo given by Kount representative)
- $800 for every closed/won opportunity
Incentives are paid out in the form of e-gift cards.
To submit a lead contact Ed Learned with FreedomPay.
If you have any questions, please see the contact information below for your Kount representative, Jack Love.
Additional resources are available below to help you identify and sell Kount fraud prevention opportunities. We look forward to working with you!
SALES RESOURCES
How to sell your Kount partnership
Our team has put together several resources to help you sell Kount's solutions to your innovative merchants. In addition to general assets, we also have solution-specific resources. Select the solutions associated with your partnership to take a deeper dive. If you are unsure about which Kount solutions are relevant or you want to add additional options, contact your partner business manager.
Recognize triggers and opportunities
Certain business developments can trigger the need for Kount’s solutions. Proactively identifying these indicators gives you a chance to strike up a conversation. Be on the lookout for any of the following situations.
- Increase in fraudulent transactions
- Increase in transaction decline rate
- Increase in chargeback rate
- Increase in manual review
- Enrollment in a monitoring program
- Change in leadership
- New product launch
- New website launch
- Change in ecommerce platform, payment processor, or gateway
Managing common objections
It’s natural for merchants to have reservations about using new technology. Here are some objections our team commonly hears and some suggested responses.
Kount's solution has a very easy integration. Most merchants are integrated, tested, trained, and live in production in about 18 days.
Kount takes security very seriously. They are certified compliant with PCI-DSS, SOC 2, GDPR, CCPA, and HIPAA.
All data is encrypted in transit and at rest. Either Secure File Transfer Protocol (SFTP) or Hypertext Transfer Protocol (HTTPS) is used for data transmission.
Most often, it is not whether or not you have a fraud problem but when you will have a fraud problem. This is why many of our clients have been proactive in protecting their revenue and reputation before the fraudsters arrive.
How is your current provider working for you? What areas could they improve on?
Qualifiers
Use these suggestions to help qualify prospects that are interested in identity verification and fraud prevention solutions.
Merchants who do business online or mobile in any industry or vertical are a good fit. Merchants with the following characteristics are especially relevant.
- Facilitate new account creations or logins
- Accept digital payments
- Offer promotions, loyalty programs, or discounts
- Sell e-gift cards
- Offer buy online, pickup in-store (BOPIS)
- Offer buy now, pay later (BNPL)
- Sell goods or services with free trials
- Sell goods or services via subscriptions
- Operate affiliate businesses
- Accept card-not-present transactions or interactions with customers digitally
- Need to reduce chargebacks (ratio above 0.5%)
- Have an approval rate below 93%
- Have a decline rate above 8-10%
- Are in a high risk vertical such as gaming, gambling, pharmaceuticals, CBD, tobacco, BNPL, travel, or ticketing
- Have a high average order value
- Sell luxury items
- Are expanding into new markets
- Engage in cross border business
- Are exposed to card testing
Merchants with the following characteristics are not a good fit for Kount.
- No technical fit (for example, sells product exclusively through Amazon)
- Does not provide products or services online or via mobile app
- Unable to modify or customize their platform
- Unable to send required data
- How do you manage the costs of fraud?
- How do you protect your company’s reputation from account takeovers? Avoid reseller fraud?
- What questions or concerns do you have about chargebacks?
- What questions do you have about false positives (declines)? Would you like to create a frictionless experience for your good customers?
- What are some areas you would like to improve on with your current fraud prevention strategy?
- Chargebacks (Visa® or Mastercard® monitoring programs)
- Criminal fraud (3rd-party fraud) or friendly fraud (1st-party fraud)
- Disputes
- Card testing
- Account takeover or stolen credentials
- Cart abandonment
CASE STUDY
Brooks uses Kount for fraud prevention
Check out this real-world example of how Brooks uses Kount to drastically reduce chargebacks, improve customer experiences, and expand into new markets.
FreedomPay Merchants Using Kount
Jack Love
Partner Business Manager
Email. jack.love@equifax.com
Phone. +1 208-713-8141
Jack Love is a fraud and chargeback management expert with years of industry experience. As a partner business manager at Kount, he helps service providers support their merchants with prove-effective solutions and actionable advice related to trust and safety.
Feel free to schedule some time with me using this calendar or reach out regarding questions about the Freedom Pay Spiff.