CLARITY & RESOLUTION
Prevent chargebacks without issuing a refund or sacrificing revenue. Protect your business's reputation and your bottom line.
No matter what type of transaction you process, Kount can help protect your revenue. We have everything you need to resolve disputes, all in one easy-to-use platform.
Kount is a preferred reseller for both order validation solutions.
ORDER VALIDATION WITH KOUNT
Order validation turns the cardholder’s bank into your ally against friendly fraud. By empowering the bank’s customer service department to resolve disputes on your behalf, you can reduce the risk of chargebacks without using your own team’s resources.
The customer wants to dispute a purchase or has questions about a transaction.
The bank activates order validation and requests additional information.
Kount receives the request.
Information is returned to the bank in 1-2 seconds.
The bank uses the new insights to provide the clarity needed to resolve the dispute.
WHY ORDER VALIDATION?
All chargeback prevention solutions come with clear benefits like keeping chargeback counts low, improving the customer experience, solving issues quicker, and saving fulfillment costs. But what are the unique qualities that make order validation so useful?
Order validation resolves disputes without sacrificing revenue. Once a customer understands the charge, a refund is no longer necessary.
Order validation is a completely automated solution. You don’t need to do anything — the technology works on your behalf to prevent chargebacks.
WHY USE KOUNT FOR ORDER VALIDATION?
If you use Kount to manage order validation, you’ll get a great chargeback prevention solution plus additional benefits you won't find anywhere else.
You decide how much and which types of information you want to share, and Kount will make it happen.
Access data you won’t find anywhere else. With intuitive, interactive, in-dept reports, you can easily monitor and optimize outcomes.
The more solutions you use, the greater your protection will be. But keeping track of everything can be challenging — unless you have all your solutions in one place.
Order validation is a useful chargeback prevention solution, but its real value is realized when the solution is incorporated into a broader management strategy. The more complete your strategy, the greater revenue protection you’ll have.
Kount offers a complete chargeback management strategy so you can achieve the best results with the greatest efficiency possible.
Sign up for a demo of Kount today. Find out if order validation is a good fit for your business. Our team of experts will explain how this solution fits into a complete chargeback management strategy and the results you can achieve.