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Discover the power of collaboration
The Kount Customer Advisory Board (CAB) is a carefully selected group of our most valued partners. As a CAB member, you’ll play a vital role in shaping the innovations and strategies that will define the future of fraud prevention and identity management.
By accepting this invitation, you’ll gain the opportunity to:

Influence Kount’s product development to address real-world needs and challenges effectively.
Collaborate with industry leaders to share insights, best practices, and innovative strategies.
Access emerging fraud insights to keep your organization resilient and prepared.
Engage with senior leaders to provide input on strategic direction and product innovation.
Enhance your professional profile as an industry expert through active participation.
Experience early access to new features, test drives, and direct involvement in solution development.
Your expertise. Our commitment
The 2025 Kount Customer Advisory Board is built on the foundation of collaboration and partnership.
Together, we aim to:
- Align the Kount roadmap with customer priorities to ensure impactful and relevant solutions.
- Identify and develop features, enhancements, and solutions to address industry challenges proactively.
- Refine messaging and strategies to resonate with the target audience and drive market engagement.
- Leverage diverse perspectives to anticipate trends, identify customer behavior, and identify emerging needs.
- Improve satisfaction, adoption, and retention through best practices and educational resources.
Your voice matters. As a CAB member, you’ll play a key role in shaping strategies.

Your exclusive role as a CAB member
We value your time and expertise, which is why CAB membership is designed to be impactful and manageable. Members commit to a 12-month term with three scheduled meetings in 2025:
- Two virtual meetings: April 30, 2025 and October 22, 2025
- One in-person meeting: Boise, ID (Date TBD)
Members are expected to attend the in-person meeting and at least one of two virtual meetings.
Copy: Questions? Contact Lauren Vanegas, Senior Customer Marketing Manager, lauren.vanegas@equifax.com.
Check out our 2025 Customer Advisory Board Charter for all program details.