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Win Rate

Win rate is a calculation that compares the number of successful chargeback responses against the number of chargebacks fought.

Win rate is a commonly referenced key performance indicator (KPI) for chargeback management. In-house teams with manual processes usually achieve a 20-40% win rate. Midigator’s technology has an average win rate of 65-80%.

Check out our blog articles related to chargeback win rates:

Kount Resources