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Kount | An Equifax Company
Why Kount
Why choose Kount
Why choose Kount

Learn about our unique approach to trust and safety.

What makes us differentchevron_right

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Complete strategy

Protection against any threat in one platform

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Robust data

Decades of global data collected from dozens of industries

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User dashboard

Intuitive platform with customizable reporting

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Machine learning

Accurate decisions made with advanced artificial intelligence

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Business policies

Fully customizable policies for trust and safety decisions

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Automation

Reduction of time-consuming, error-prone processes

Features
Innovative features
Innovative features

Find out how our industry-leading features can benefit your business.

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Identity
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Consumer insights

Improve marketing campaigns and customer experiences

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New account fraud prevention

Keep fraudsters out of your ecosystem

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Account takeover prevention

Protect customer accounts and reduce friction

Payments
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Fraud detection

Stop threats and improve business operations

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Chargeback management

Prevent chargebacks and recover revenue

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Authorization optimization

Reduce false positives and approve more transactions

Compliance
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Global watchlist search

Identify known individuals on government watchlists

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Regulatory reporting

Collect, monitor, and track data across a portfolio

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Customer due diligence

Screen customers for potential risks

Industries
Solutions for all industries
Solutions for all industries

Learn how Kount solves the challenges specific to your industry.

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Health and beauty

Grow brand awareness while reducing resale activity

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Health care

Protect medical records and access to patient portals

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Online learning

Expand learning offerings and improve revenue

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Online gaming

Provide secure gaming experiences

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Restaurants

Accept more good orders while minimizing risks

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Streaming services

Decrease account sharing and artificial streaming

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Direct sales

Stop promotion abuse and affiliate account fraud

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Automotive rentals

Deploy safeguards at every step of the rental process

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Kount Resources
Kount Resources

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Education
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Blog

Educational articles and guides

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Case studies

Client testimonials and success stories

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Videos, reports, guides, and news

Resources to safely grow your business

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Technical product support

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About Kount

Who we are and why we do what we do

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Why Kount
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Request a demo

REDUCE RISK

Prevent chargebacks with greater accuracy

It’s now easier than ever to stop chargebacks before they happen. Get better results with greater efficiency. 

See how it works
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prevent chargebacks

WHAT’S INCLUDED?

The best protection possible

Kount provides all the solutions you need to create the most complete protection possible with the most efficient strategy available.

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Prevent chargebacks with order validation

Order Validation

Turn the cardholder’s bank into your ally against friendly fraud. Share business and transaction information in real-time when requested — such as your return policy or a description of what was purchased. And empower the bank to work on your behalf to resolve the customer complaint.

Kount is a preferred reseller for both order validation solutions:

  • Ethoca Consumer Clarity
  • Verifi Order Insight
Learn about order validation
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Prevention Alerts Ethoca and Verifi

Prevention Alerts

Receive advance notice when a transaction has been disputed. Use the extra time to review the situation and see if there is a way to resolve the issue — such as refunding the customer. Then let the bank know what action was taken and if a chargeback can be avoided. 

Kount is a preferred reseller for both prevention alert solutions:

  • Ethoca
  • Verifi CDRN
Learn about prevention alerts
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Rapid dispute resolution prevent chargebacks

Rapid Dispute Resolution (RDR)

Decide which disputes you are willing to accept liability for — such as cases with certain reason codes or transactions over a given dollar amount. Then allow the bank to automatically refund any dispute that meets your chosen criteria. 

Kount is a preferred reseller for Visa’s RDR solution. 

Learn about RDR
Chargeback Automation

A COMPLETE STRATEGY

Technology that does it all

The best chargeback management strategy is a multi-layer approach – a variety of solutions used at various stages of the transaction lifecycle. 

Kount provides all the solutions you need to create the most complete protection possible with the most efficient strategy available.

Learn about chargeback management

WHY PREVENT?

The value of prevention solutions

Any merchant — whether card-present or card-not-present, big or small — can benefit from chargeback prevention solutions.

Reduce chargebacks 

Keep chargeback counts low

Reduce chargeback rates by 40-50%. Keep thresholds low and merchant accounts healthy.

machine learning availabliity

Receive advanced warning

Identify issues within 24 hours of a dispute rather than waiting for a chargeback 2-5 weeks later.

Improved customer experience

Improve customer experience

Increase customer satisfaction by quickly and proactively resolving complaints. 

Save fulfillment costs

Save on fulfillment costs

Stop the shipment of goods on disputed orders. Retain fulfillment, shipping, and product costs.

WHY KOUNT?

Making prevention efficient and effective

To achieve the best results possible, your prevention strategy needs to include these three characteristics.

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Prevent chargebacks

Manage everything from one platform

The more solutions you use, the better your protection will be. But logging into different portals to complete tasks and monitor data is a nightmare. That’s why Kount puts everything you need into a single platform. 

  • Get started with just one integration
  • Manage all solutions from a single account
  • Monitor trends across the entire dispute lifecycle
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prevent chargebacks

Monitor outcomes with real-time reporting

Data analysis is the secret to your success. And Kount has what you need. All our prevention solutions come with intuitive, interactive, in-depth reports so you can easily monitor and optimize outcomes. 

  • Identify hidden issues so you can solve problems at their source
  • Monitor the effectiveness of each individual solution so you always have the best ROI
  • Test strategies so results continuously improve 
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prevent chargebacks

Increase efficiency with automation

Adding more solutions to your chargeback management workflow doesn’t have to mean adding more busy work for your team. Pick how much or how little you want to automate, and the technology will handle the time-consuming, labor-intensive, error-prone tasks. 

  • Improve employee satisfaction by removing repetitive, mundane tasks
  • Save time and money by increasing productivity
  • Protect more revenue by eliminating errors and missed opportunities

Schedule your demo

GET STARTED

Create your prevention strategy today

Are you ready to see why thousands of companies trust Kount to prevent chargebacks with unparalleled efficiency? Sign up for a demo today. 


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Kount | An Equifax Company

Kount is trust and safety technology.

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©2023, Equifax Inc., All rights reserved. Equifax and the Equifax marks used herin are trademarks of Equifax Inc. Kount is a trademark of Equifax Inc. Other product and company names mentioned herin are the property of their respective owners.

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