Prevent chargebacks with greater accuracy

Turn the cardholder’s bank into your ally against friendly fraud. Share business and transaction information in real-time when requested — such as your return policy or a description of what was purchased. And empower the bank to work on your behalf to resolve the customer complaint.

Kount is a preferred reseller for both order validation solutions:

• Ethoca Consumer Clarity
• Verifi Order Insight

Receive advance notice when a transaction has been disputed. Use the extra time to review the situation and see if there is a way to resolve the issue — such as refunding the customer. Then let the bank know what action was taken and if a chargeback can be avoided. 

Kount is a preferred reseller for both prevention alert solutions:

• Ethoca
• Verifi CDRN

Decide which disputes you are willing to accept liability for — such as cases with certain reason codes or transactions over a given dollar amount. Then allow the bank to automatically refund any dispute that meets your chosen criteria. 

Kount is a preferred reseller for Visa’s RDR solution. 

The more solutions you use, the better your protection will be. But logging into different portals to complete tasks and monitor data is a nightmare. That’s why Kount puts everything you need into a single platform. 

• Get started with just one integration
• Manage all solutions from a single account
• Monitor trends across the entire dispute lifecycle

Data analysis is the secret to your success. And Kount has what you need. All our prevention solutions come with intuitive, interactive, in-depth reports so you can easily monitor and optimize outcomes. 

• Identify hidden issues so you can solve problems at their source
• Monitor the effectiveness of each individual solution so you always have the best ROI
• Test strategies so results continuously improve 

Adding more solutions to your chargeback management workflow doesn’t have to mean adding more busy work for your team. Pick how much or how little you want to automate, and the technology will handle the time-consuming, labor-intensive, error-prone tasks. 

• Improve employee satisfaction by removing repetitive, mundane tasks
• Save time and money by increasing productivity
• Protect more revenue by eliminating errors and missed opportunities