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Kount | An Equifax Company
Why Kount
Why choose Kount
Why choose Kount

Learn about our unique approach to trust and safety.

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Complete strategy

Protection against any threat in one platform

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Robust data

Decades of global data collected from dozens of industries

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User dashboard

Intuitive platform with customizable reporting

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Machine learning

Accurate decisions made with advanced artificial intelligence

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Business policies

Fully customizable policies for trust and safety decisions

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Automation

Reduction of time-consuming, error-prone processes

Features
Innovative features
Innovative features

Find out how our industry-leading features can benefit your business.

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Identity
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Consumer insights

Improve marketing campaigns and customer experiences

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New account fraud prevention

Keep fraudsters out of your ecosystem

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Account takeover prevention

Protect customer accounts and reduce friction

Payments
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Fraud detection

Stop threats and improve business operations

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Chargeback management

Prevent chargebacks and recover revenue

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Authorization optimization

Reduce false positives and approve more transactions

Compliance
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Global watchlist search

Identify known individuals on government watchlists

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Regulatory reporting

Collect, monitor, and track data across a portfolio

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Customer due diligence

Screen customers for potential risks

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Solutions for all industries
Solutions for all industries

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Health and beauty

Grow brand awareness while reducing resale activity

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Health care

Protect medical records and access to patient portals

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Online learning

Expand learning offerings and improve revenue

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Online gaming

Provide secure gaming experiences

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Restaurants

Accept more good orders while minimizing risks

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Streaming services

Decrease account sharing and artificial streaming

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Direct sales

Stop promotion abuse and affiliate account fraud

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Automotive rentals

Deploy safeguards at every step of the rental process

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Kount Resources

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CASE STUDY

How Conekta Uses Kount to Protect Merchants and Reduce Chargebacks

Kount for Conekta
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Lower chargeback rates

Less false positives

Fewer merchant inquiries

Conekta is an online payment platform based in Mexico that allows merchants to accept cash payments, process card transactions, and handle bank transfers for their online businesses.

THE PROBLEM

Inefficient solutions cause high chargeback rates.

Conekta works hard to ensure their merchants are well-protected and prepared to manage chargebacks. Prior to using Kount, Conekta tried other fraud prevention solutions. But they weren’t working well enough.

Because the other solutions were inefficient, customers were experiencing an unmanageable amount of chargebacks. One merchant’s chargeback rate was at risk of breaching chargeback thresholds. Conekta knew there had to be a better solution that could give their merchants greater protection.

THE SOLUTION

Better policies and risk management.

Kount allowed Conekta to create a multi-point fraud and risk strategy — with custom policies designed for different verticals, merchants, and transaction types. The best part is that Conekta can scale the solution to fit their needs as the company grows.

More than customization, Conekta can now easily communicate with merchants about transaction decisions — resulting in less inquiries to the support team.

Quote

Kount has been a great partner. We are growing our sales by approving more orders and reducing chargeback rates by more than 50% for some merchants and specific verticals.

José Andrés Chávez, Anti-Fraud Operations, Conekta

THE RESULTS

Less chargebacks, smoother internal processes.

After implementing Kount, Conekta saw over a 50% reduction in chargebacks for key merchant accounts and verticals. Plus, their merchants received fewer false positives and submitted about half as many inquiries to Conekta’s support team.

Additionally, Conekta was able to offer their merchants the ability to manually review suspicious transactions — allowing Conketa to further differentiate their offerings from competitors.

Quote

Kount has been a great partner. Their combination of tools, service, and people that understand our business makes it easy for us to sleep better at night.

José Andrés Chávez, Anti-Fraud Operations, Conekta

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GET STARTED TODAY

Give your merchants the best risk management solution possible

Let Kount’s experts handle fraud so you can provide top-of-the-line service to your customers. 

Schedule a demo

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Kount | An Equifax Company

Kount is trust and safety technology.

We deliver confidence in every interaction.

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