Tilopay Uses Kount to Protect Merchants and Increase Approval Rates
Tilopay provides full-service ecommerce solutions for businesses of all sizes in Central America and the Caribbean. Their mission is to make online payment processing accessible to everyone throughout the region.
Inefficient solutions result in unnecessary declines.
Tilopay serves merchants of all sizes in all industries — including businesses that sell to international customers. And managing cross-border risks can be challenging. Certain fraud prevention solutions — like 3D Secure — work for some region-specific customers but are ineffective for other payment situations.
As a result, merchants were experiencing an exorbitant amount of declined transactions, specifically from US-based customers. These merchants were losing a lot of business opportunities and revenue.
Tilopay knew their merchants needed a better way to prevent fraud. They needed a flexible solution that could accommodate for payments from a variety of locations without causing unnecessary declines.
Layered fraud prevention to optimize approvals.
After evaluating a few fraud solutions, Tilopay chose to partner with Kount. Now, the company is able to give their merchants a layered fraud strategy.
Kount completes a fraud assessment before transactions are authorized, which allows low-risk orders to bypass 3D Secure. As a result, Tilopay’s merchants are able to accept more orders while minimizing risks.
We use Kount's fraud protection technology through Tilopay. It has transformed the way we handle transactions. Our guests now enjoy a frictionless payment experience, and we have witnessed a significant increase in successful bookings. We couldn't be happier!
— Moraya Iocono, Tilopay merchant
Less customer friction. More approved transactions.
With Kount in place, Tilopay has seen approval rates increase dramatically across its entire portfolio of merchants. In fact, a luxury boutique hotel based in Costa Rica saw its approval rates increase from 63% to more than 95%.
Kount has been a strategic partner, enabling us to increase approval rates and protect merchants across Central America and the Caribbean. Their flexible technology allows us to provide solutions tailored to each customer's needs.
- Alejandro Pacheco, Founder, Tilopay
GET STARTED TODAY
Give your merchants the best risk management solution possible
Want to set your merchants up for success? Partner with us. We can help you deliver industry-leading fraud solutions and chargeback protection for all of your merchants.
Related case studies
Brooks partners with Kount to drastically reduce chargebacks, improve customer experiences, and expand into new markets.
After partnering with Kount, JR Dunn Jewelers saw 100% growth in their online order size — without an increase in chargebacks.
Shortly after implementing Kount, PetMeds increased their transaction volume and reduced their manual reviews. Find out how in this case study.
ClickBank partners with Kount to reduce chargebacks and increase transaction volume.
Fetch Rewards accelerates growth and improves business efficiencies with Kount’s all-in-one platform for trust and safety.
eharmony partners with Kount to reduce friendly fraud and overcome unexpected regulatory changes.
Looking for a customizable fraud solution? Check out this case study. With Kount, AMC can completely customize the way they handle fraud prevention.
Find out how CD Baby uses Kount to reduce fraud attacks, manual reviews, and chargeback costs.
Book Depot partners with Kount to stop card testers and fraud from stealing revenue and blocking business growth.
Learn how Jagex increases subscribers and payment card revenue with Kount.
BodyBuilding.com partners with Kount to minimize fraud risks so they can grow safely and confidently.
Learn how Getty Images uses Kount to minimize fraud risks, reduce chargebacks, and improve customer experiences.
Kount helps Central Restaurant Products cut major fraud losses and reduce the time spent on manual reviews. Click here to view the case study.
Using Kount, MisFit Makeup significantly reduced manual reviews and chargebacks. Learn how they customized fraud prevention to achieve these results.
Want to know what type of results Kount provides to businesses like yours? Check this case study. DisputeBee automates all fraud management tasks with Kount.
Aftermarket Auto Parts uses Kount to block fraud and prevent chargebacks. And the results have been impressive. Click here to read the case study.