Skip to main content

Main navigation

Kount | An Equifax Company
Why Kount
Why choose Kount
Why choose Kount

Learn about our unique approach to trust and safety.

What makes us differentchevron_right

autorenew
Complete strategy

Protection against any threat in one platform

analytics
Robust data

Decades of global data collected from dozens of industries

speed
User dashboard

Intuitive platform with customizable reporting

star
Machine learning

Accurate decisions made with advanced artificial intelligence

fact_check
Business policies

Fully customizable policies for trust and safety decisions

settings
Automation

Reduction of time-consuming, error-prone processes

Features
Innovative features
Innovative features

Find out how our industry-leading features can benefit your business.

Explore Kount featureschevron_right

Identity
lightbulb
Consumer insights

Improve marketing campaigns and customer experiences

fingerprint
New account fraud prevention

Keep fraudsters out of your ecosystem

switch_account
Account takeover prevention

Protect customer accounts and reduce friction

Payments
policy
Fraud detection

Stop threats and improve business operations

request_quote
Chargeback management

Prevent chargebacks and recover revenue

account_balance
Authorization optimization

Reduce false positives and approve more transactions

Compliance
language
Global watchlist search

Identify known individuals on government watchlists

assured_workload
Regulatory reporting

Collect, monitor, and track data across a portfolio

fact_check
Customer due diligence

Screen customers for potential risks

Industries
Solutions for all industries
Solutions for all industries

Learn how Kount solves the challenges specific to your industry.

Explore industry solutionschevron_right

sanitizer
Health and beauty

Grow brand awareness while reducing resale activity

monitor_heart
Health care

Protect medical records and access to patient portals

school
Online learning

Expand learning offerings and improve revenue

sports_esports
Online gaming

Provide secure gaming experiences

restaurant
Restaurants

Accept more good orders while minimizing risks

connected_tv
Streaming services

Decrease account sharing and artificial streaming

point_of_sale
Direct sales

Stop promotion abuse and affiliate account fraud

car_rental
Automotive rentals

Deploy safeguards at every step of the rental process

Resources
Kount Resources
Kount Resources

Check out our educational resources and learn more about Kount.

Browse resourceschevron_right

Education
rss_feed
Blog

Educational articles and guides

summarize
Case studies

Client testimonials and success stories

cast_for_education
Videos, reports, guides, and news

Resources to safely grow your business

User Resources
support_agent
Support

Technical product support

code
Developer tools

FAQs, updates, and resources

Meet the Team
calendar_month
Live events

Trade shows and industry events

flag
About Kount

Who we are and why we do what we do

star_purple500
Careers

Join the team

Partners
handshake
Partner program

Opportunities to partner with Kount

login
Partner portal login

Access your Kount dashboard

Pricing
Log in
Why Kount
Features
Industries
Resources
Pricing
Log in
Request a demo
menu
Request a demo
Kount chevron

CASE STUDY

DisputeBee Automates the Entire Fraud Prevention Process with Kount

Two people looking over a sheet of paper
White version of DisputeBee logo

DisputeBee is a professional credit repair software company that helps automate the process of sending dispute letters and tracking communications with credit bureaus and furnishers.

Visit DisputeBee.com

THE PROBLEM

Small business. Big fraud problems.

At the company’s inception, DisputeBee had struggled to manage payment fraud – especially friendly fraud. Customers would pay for DisputeBee’s services for a few months, then call their banks afterwards and dispute the charges.

Card testing was another issue. Fraudsters would make small, unauthorized test purchases to see if stolen cards were still valid.

Combined, these issues caused chargeback rates to rise. Meanwhile, the company’s payment processor kept lowering chargeback thresholds — putting DisputeBee in danger of enrollment in chargeback monitoring programs.

THE SOLUTION

Hassle-free, accurate automation.

DisputeBee CEO Lee Schmidt knew something had to be done. As an entrepreneur running a small business, he's had to automate a lot of aspects of his business in order to keep up with demand — including fraud prevention. But since he was new to the world of fraud and chargebacks, he found information related to the industry — like reason codes and thresholds — overwhelming.

Lee needed help from fraud experts, but he couldn’t settle for just any solution. He needed a solution that could simplify the process of managing fraud and fit his business’s existing processes and capabilities — which is what led him to Kount.

With the help of Kount’s fraud team, DisputeBee set up policies that would automatically make the best decisions for the business. Since then, they have rarely needed to change those settings. They simply log into the Kount dashboard to monitor results.  

THE RESULTS

Consistently low chargeback rate.

When DisputeBee came to Kount, their chargeback rate was around 2%, and Lee wasn't sure how they could get it any lower. After working with Kount for just 6 months, they reduced that rate to 0.5% (one half of a percent) and have kept it steady since — eliminating the risk of monitoring programs. 

For an entrepreneur like Lee, Kount is the perfect solution. It takes care of all DisputeBee’s fraud prevention and chargeback management tasks — doing the heavy lifting so that Lee can focus on growing his business.

Quote

The bottom line is Kount works. It does exactly what was advertised for us, which was reducing friendly fraud. It completely eliminates any fear on our end of being cut off from a merchant processor. And it’s been a really pleasant experience interacting with the Kount team.

— Lee Schmidt, founder and CEO, DisputeBee

Kount dashboard

GET STARTED TODAY

Stay ahead of fraud

Ready to take your business to the next level like DisputeBee? Schedule a call with our team of experts and find out how Kount can help your business flourish.

Schedule a demo

Footer

Kount | An Equifax Company

Kount is trust and safety technology.

We deliver confidence in every interaction.

  • Twitter Twitter
  • Facebook Facebook
  • Instagram Instagram
  • LinkedIn LinkedIn
  • YouTube YouTube
SUPPORT
Log in
Developers
Pricing
Support
COMPANY
About Us
Careers
Events
News & Press
Partner With Us
TRENDING
Kount 360
Fraud Detection Software
Chargeback Management
Consumer Insights
Terms of Use
Compliance
Privacy
Privacy Policy
Equifax

©2023, Equifax Inc., All rights reserved. Equifax and the Equifax marks used herin are trademarks of Equifax Inc. Kount is a trademark of Equifax Inc. Other product and company names mentioned herin are the property of their respective owners.

close

Request a demo

close