The Kount Blog

Cars parked in a curbside line for BOPIS pickup with a text overlay that says "Don't let bad actors take advantage of BOPIS buying options."

BOPIS fraud trends, strategies increase thanks to curbside demand

Customer Experience

Whether retail businesses call it BOPIS, curbside pickup, or “click and collect,” — in the restaurant industry, it’s “mobile order-ahead” — customer demand for this buying option has skyrocketed. In fact, BOPIS purchases increased 554% between May 2019 and May 2020. The “buy online, pick up in-store” (BOPIS) buying option…

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