Kount Command

The leading AI-driven digital fraud prevention solution that delivers accurate identity trust decisions in milliseconds.

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How Kount’s digital fraud prevention solution works

Let’s say a potential customer wants to complete a transaction on an e-commerce site or mobile app. Kount Command uses advanced AI that’s equipped with supervised and unsupervised machine learning to analyze data from the interaction.

Then Kount compares that data to billions of other interactions in the Identity Trust Global Network™ in real time. This analysis establishes the potential customer’s and the interaction’s level of identity trust. In an instant, businesses can approve high-trust interactions, decline low-trust interactions, or review anything in between.


Top benefits of a digital fraud prevention solution

Automating decisions reduces false declines

25% of consumers would not return to an e-commerce site if it turned away their transaction.

But Kount customers can use a digital fraud prevention solution to automate transaction decisions based on identity trust levels and business policies.

Kount’s AI delivers the most accurate evaluation of risk and trust in real time. Never mistake good customers for bad actors again.

Accurate decisions increase revenue

E-commerce fraud will cost businesses $20 billion by 2021.

Kount Command’s advanced AI uses two types of machine learning to block or challenge known fraud attacks and suspicious activity.

In the end, good customers get frictionless, personalized experiences. And businesses can accept more good orders and stop fraud losses.

Stop losing money to fraud

Fraud costs add up fast. So stopping malicious or suspicious activity is critical to business success.

A global fraud survey found that businesses manually review up to 8% of orders. But businesses that automate decisions can reduce — or eliminate — manual reviews.

Kount Command customers can drive operational efficiency and put more time, resources, and personnel into true business growth.


Kount Command prevents digital fraud across the customer journey

Block new
account fraud

Curb coupon and
promo abuse

Eliminate e-gift
card fraud

Stop digital
payments fraud

End BOPIS
fraud

Get chargeback
protection


An award-winning fraud prevention solution

CNP Awards
Big Innovation
Infosec Awards

Customize policies from the fraud control platform

Fine-tune fraud prevention strategies, investigate customer activity, and monitor performance from one place.

Customize Kount Command with rules and policies that meet your unique business needs. Set risk thresholds to address emerging attack methods and new use cases.


Access reports and analytics from Datamart

Access Datamart analytics from within Kount Command. Analyze thousands of data points collected from payment transactions and customer interactions.

In-depth data analysis can inform future fraud policies and improve marketing campaigns across channels. Plus, it can uncover new use cases, expand sales channels, and provide business performance insights.


Get started with one-on-one training and onboarding

Kount’s Customer Success Managers help new users customize Command through the Agent Web Console (AWC). They also provide thought leadership and policy configuration based on each customer’s vertical and desired use cases.

Kount customers can access a library of pre-recorded training modules or reach out to Customer Success seven days a week by phone, email, or in-product support.


Implementing Kount’s fraud solution was very simple. And achieving these great results in such a short time has exceeded our expectations. — Michael McClane, COO

Kount helps Bodybuilding.com move into new markets

BodyBuilding.com is the world’s most visited site for sports nutrition products. But the company’s increasing market share and transaction volume was raising new fraud challenges.

With Kount’s digital fraud prevention solution, Bodybuilding.com:

  • Reduced chargebacks by 65%
  • Achieved a decline rate of less than 1.5%
  • Increased transactions processed by 5%

>> Read more case studies


Let’s talk about what a digital fraud prevention solution can do for you.

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