The Leading eCommerce Fraud Detection Platform

Mercator Advisory Group conducted a Vendor Comparison of more than 40 fraud prevention solutions and awarded Kount the highest overall average score, the best detection and action score, and a perfect score for delivery.

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The Highest Scored
Solution

Based on 5 Factors:
Engagement
Identification
Detection/Action
Delivery
Differentiators/Value Add

#1 Vendor for
Detection/Action

Machine Learning and AI
Chargeback Protection
Analytics
Workflow
Policies
 

#1 Vendor
for Delivery

Ease of Implementation
Integration
Flexible Pricing
Modularity
Cloud
 

Mercator Advisory Group assessed more than 40 vendors and selected five for a detailed evaluation using five criteria and 25 attributes. Kount earned the highest average score.

“The Kount fraud detection platform has been in the market for some time, and has continued to invest in the product, keeping it extremely competitive.”

eCommerce Fraud Protection Vendor Landscape

Kount offers a complete fraud prevention solution that includes
account protection, a fraud platform, and dispute resolution.

Mercator Advisory Group eCommerce Fraud Detection Solution Vendor Comparison

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Kount’s Industry-Leading
Fraud Prevention Solution Highlights

A Complete Solution

Kount’s end-to-end solutions are part of the Identity Trust Global Network, the largest network of trust and fraud signals linked by real-time AI.

Kount provides real-time identity trust decisions for payment transactions, login events, and account creations for more than 6,500 leading global brands.

Detection/Action: 4.7/5

Kount’s strong AI, chargeback protection (including friendly fraud prevention), and “superior analytics and workflow,” earned it top marks in this category.

Solution Highlights:

Superior Analytics and Workflow

Kount’s flexible policy engine allows businesses to provide personalized user experiences.

Solution Highlights:

  • Datamart: in-depth insights into customer behavior and fraud trends
  • Customer Experience Engine: fine-tune customer experiences with customizable policies and rules
  • Data on Demand: private data warehouse for analysis and reporting
  • User Defined Fields: customizable fields for businesses to capture additional text, dollar, numerical, or date-related details
  POLICY MANAGEMENT MANAGED
SERVICES
PERFORMANCE GUARANTEE CHARGEBACK GUARANTEE
Manage Business Outcomes*
Monthly Service Reporting
Agent Reviews  
Performance Credits      
Chargeback Liability Shift      
Friendly Fraud
(VMPI, etc.)
Add-On for Additional Fee Add-On for Additional Fee
Pricing Flat Monthly Fee Flat Monthly Fee Based on Review Volumes Flat Fee Premium RIS Service Credits Flat Basis Point Based on Approved Transaction $

*Approves/Declines/Chargebacks