REPORT

IDC Spotlight | Establishing Identity Trust in eCommerce

Establishing digital identity trust is a critical element in creating distinctive customer experiences while effectively managing fraud. This paper profiles Kount and its partner, JP Morgan Chase; IDC explains Kount’s capacity to provide eCommerce companies the ability to manage consumer identity trust in real-time, drawing on its expansive intelligence network of identity elements and fraud signals.

Learn why effective fraud prevention providers must enable:

Global eCommerce growth opportunities and challenges
How to streamline your payments across borders
Strategies to avoid digital fraud in global markets
Delivery of personalized customer experiences

Establishing Identity Trust in eCommerce

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Resources from Kount

Webinars

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Webinar | 2023 Fraud Trends: Expert Insights

Join Brady Harrison and Christopher Tennyson as they discuss the increasing concerns surrounding fraudulent returns.

Tuesday, Jun 27 2023, 09:06 AM, MT

Customer Forum: Refund & Return Fraud

Join Brady Harrison and Christopher Tennyson as they discuss the increasing concerns surrounding fraudulent returns.

Thursday, Jun 15 2023, 11:06 AM, MT

Payment processing

Explaining Visa CE3.0 - A fireside chat with Kount, Midigator, and Verifi

Visa CE 3.0 is poised to bridge pre- and post-authorization processes. Join Kount, Midigator, and Verifi in a live discussion to learn the true potential of Visa CE 3.0.

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Fraud detection and prevention

How to get the most out of Omniscore

Watch now to learn how Kount’s Omniscore helps you better understand consumers and maximize your bottom line.

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Fraud detection and prevention

Friendly Fraud Solutions: The CE 3.0 Update

Join industry expert, Mark Standfield, for this timely educational event as he guides you through the ins and outs of CE 3.0.

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Kount + Midigator

Kount + Midigator: Why this new partnership matters

Discover why Equifax’s acquisition of both Kount and Midigator will have a major impact on the payments industry.

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Consumer insights, Payment processing

The top consumer payment trends to watch for this holiday season

Explore the latest holiday spending trends and get expert advice on mitigating fraud, protecting the customer journey, and saving revenue this season.

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Disputes and chargebacks

How eharmony optimizes revenue by resolving disputes pre-chargeback

Over the past two years, eharmony has fine-tuned its fraud strategy to optimize subscription-based revenue by slashing chargebacks nearly 50% and driving operational efficiencies.

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Disputes and chargebacks

How to Mitigate Chargebacks

Chargebacks are a top concern for businesses that are expanding their offerings to fulfill customer demand for digital purchasing options.

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Fraud detection and prevention

Webinar Recording: Critical analysis you can do today that will save you time tomorrow

Tune in for essential tips and tricks for increasing return with Kount Command.

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Disputes and chargebacks

How to Refuse Refunds Without Ruining Customer Experiences

Watch now for expert, insider knowledge on saving sales and stopping refund abuse.

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Identity

Kount and Equifax : The future of digital enablement capabilities and consumer insights

Learn more about how Kount, an Equifax Company, is transforming the future of identity verification a year after joining Equifax, how this will reshape the customer experience, and the opportunities this presents that were once thought impossible.

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Fraud detection and prevention

Top fraud trends and predictions in 2022

Watch now for expert, insider knowledge on digital fraud trends and predictions in 2022.

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Fraud detection and prevention

Live Training: How to Optimize After the Holidays

Learn how optimize your policies after the holidays during Kount’s Live Holiday Webinar.

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Disputes and chargebacks

How to stop customer disputes and holiday chargebacks

Kount and Verifi, a Visa Solution, show you how to stop chargebacks, protect revenue, and speed up dispute time frames from a single platform.

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Fraud detection and prevention

Recorded Training: How to Optimize Your Rules for the Holiday Season

Learn how to optimize your rules and policies during Kount’s Live Holiday Webinar

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Disputes and chargebacks

How to Protect and Grow Sales Like JOANN and Conair

Learn how to adapt quickly and easily to e-commerce changes using Kount and Salesforce Commerce Cloud

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Disputes and chargebacks

Customer Live Demo: Dispute and Chargeback Management

How Kount’s latest solution makes it easy to resolve disputes and increase revenue

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Fraud detection and prevention

4 Types of Fraud You Might Be Missing and What to Do

Learn how to respond to today’s top fraud threats while saving time and protecting revenue

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Fraud detection and prevention

How a Multi-Million Dollar Company Manages International Payments and Fraud

Featuring BlueSnap, the All-in-One Payment Platform for Global Business

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Fraud detection and prevention

Frictionless Fraud Prevention in FinTech

How it works and why identity trust is key.

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Disputes and chargebacks

How to Quickly Resolve Disputes Before They Become Chargebacks

Learn how to intercept and deflect disputes from criminal and friendly fraud, post-authorization and pre-chargeback

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Fraud detection and prevention

Strategies to Scale Order Approvals & Stop Chargebacks

Learn quick strategies to stop fraud, increase orders, and grow revenue on your Magento store

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Fraud detection and prevention

Securing Growth: Scaling Your Payment and Fraud Strategy

Accept more payments online, in-store, and on the go. Learn how industry-leading payment solutions can help your business grow

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Identity

5 Ways to Protect Customer Accounts and Unlock Growth

Learn how to secure your customer journey with five essential elements

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Disputes and chargebacks

How to Stop Chargebacks in Time to Recover Revenue

Learn the necessary steps to stop chargebacks and recover lost revenue

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Payment processing

New Strategies to Turn Customer Data Into Revenue Growth

Learn how to gain deep customer insights that drive new sales opportunities, minimize friction, and increase approvals

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Disputes and chargebacks

How to Prevent Chargebacks & Resolve Disputes Immediately

Learn how to stop chargebacks, recover revenue, and speed up dispute timeframes with a single platform

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Fraud detection and prevention

Strategies to Assess Current eCommerce Fraud Prevention Technologies

Learn how to evaluate and pick an eCommerce fraud prevention solution best suited to your unique business goals and customer...

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Identity

3 Key Elements Needed For Successful Bot Detection

Learn the 3 key elements to prevent sophisticated bot attacks while delivering a frictionless customer experience

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Fraud detection and prevention

How to Protect the Complete Customer Journey From Fraud

Learn best practices to navigate new fraud trends and maintain business growth while enhancing the customer journey

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Fraud detection and prevention

7 Essential Elements to Remove Friction From Your Fraud Prevention Strategy

Learn the 7 essential elements required to effectively prevent existing and emerging fraud attacks

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Disputes and chargebacks

Capitalizing on 3-D Secure 2.0: Reduce Customer Friction, Chargebacks, and False Positives

Learn how to capitalize on 3-D Secure 2.0 by reducing customer friction, chargebacks, and false positives

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Disputes and chargebacks

3 Steps to Stop Chargebacks and Recover Lost Revenue

Learn the necessary steps to stop chargebacks and recover lost revenue

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Identity

How to Stop the Fast-Moving Target of Account Takeover with Adaptive Protection

Find out how to identify and protect against account takeover fraud with expert strategies

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Data reports

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Consumer insights

Customer Confidence in Direct Sales and Network Marketing

Kount surveyed 800 consumers to learn about their confidence levels when buying directly from direct sales and network marketing companies. Click to learn more.

Fraud detection and prevention

Social Engineering Trends in the Refund and Return Process

Kount surveyed over 1,000 consumers and customer service agents to uncover social engineering trends in the refund and return process.

Account protection

Account Takeover, Game Over: The Prevalence of ATO Attacks on Gamers

Kount surveyed over 1,000 consumers to learn more about the prevalence and effects of account takeover attacks on the gaming industry. Click here to learn more.

Case studies

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Fraud detection and prevention, Disputes and chargebacks

How BodyBuilding.com Reduced Chargebacks and Order Declines with Kount

BodyBuilding.com partners with Kount to minimize fraud risks so they can grow safely and confidently.

Fetch Rewards Achieves 400% Growth While Reducing Fraud

Fetch Rewards accelerates growth and improves business efficiencies with Kount’s all-in-one platform for trust and safety.

Fraud detection and prevention, Disputes and chargebacks

eharmony Reduces Fraud, Prevents Chargebacks, and Protects Revenue

eharmony partners with Kount to reduce friendly fraud and overcome unexpected regulatory changes.

Book Depot

Fraud detection and prevention, Disputes and chargebacks

Book Depot Uses Kount to Stop Card Testers and Reduce Order Declines

Book Depot partners with Kount to stop card testers and fraud from stealing revenue and blocking business growth.

CD Baby Cuts Manual Reviews and Chargebacks with Kount

Find out how CD Baby uses Kount to reduce fraud attacks, manual reviews, and chargeback costs.

Jagex

Jagex Increases Subscribers and Credit Card Revenue with Kount

Learn how Jagex increases subscribers and payment card revenue with Kount.

Getty Images

Disputes and chargebacks

Getty Images Uses Kount to Reduce Chargebacks and Stay Ahead of Fraud

Learn how Getty Images uses Kount to minimize fraud risks, reduce chargebacks, and improve customer experiences.

Account creation

Brooks Uses Kount to Cut Chargebacks and Improve Customer Experiences

Brooks partners with Kount to drastically reduce chargebacks, improve customer experiences, and expand into new markets.

J.R. Dunn Jewelers Cuts Fraud Costs and Increases Sales with Kount

After partnering with Kount, JR Dunn Jewelers saw 100% growth in their online order size — without an increase in chargebacks.

Disputes and chargebacks

How ClickBank uses Kount to Curb Chargebacks and Grow Revenue

ClickBank partners with Kount to reduce chargebacks and increase transaction volume.

Central Restaurant Products Cuts Fraud Losses and Manual Reviews

Kount helps Central Restaurant Products cut major fraud losses and reduce the time spent on manual reviews. Click here to view the case study.

How Conekta Uses Kount to Protect Merchants and Reduce Chargebacks

Conekta uses Kount to protect their merchant customers from fraud and decrease chargeback rates.

BlueSnap Uses Kount to Increase Business by 50% and Protect Merchants

BlueSnap uses Kount to protect their merchant customers from fraud, decrease chargebacks, and eliminate manual reviews.

DisputeBee

DisputeBee Automates the Entire Fraud Prevention Process with Kount

Want to know what type of results Kount provides to businesses like yours? Check this case study. DisputeBee automates all fraud management tasks with Kount.

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Discover complete confidence with Kount

Thousands of companies from all over the world use Kount for a complete trust and safety strategy. Will you be next? Sign up for a demo today, and see what it's like to have confidence in every interaction.

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