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NEAA provides an educational forum that covers the most current industry issues, trends and topics. Register today for economical access to meet with the companies that are the front-runners in developing the latest payment technologies, solutions and products.

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More live and on-demand events

Events

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MRC Europe

May 29 - 31, 2023

Barcelona International Convention Centre

Barcelona, Spain

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Sub Summit

May 30 - Jun 03, 2023

The Sheraton Dallas

Dallas, TX

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NRF Protect

Jun 05 - 07, 2023

Gaylord Texan Resort, Booth #1423

Grapevine, Texas

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VTEX Day

Jun 05 - 06, 2023

São Paulo Expo, Booth #F12 1

São Paulo, Brazil

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Money 20/20 Europe

Jun 06 - 08, 2023

Rai Amsterdam, Booth #L54

Europe

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Retail Innovation Conference & Expo

Jun 12 - 15, 2023

McCormick Center, Booth #2415

Chicago, IL

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SEAA

Jun 12 - 14, 2023

Double Tree Resort, Booth #TBD

Hollywood, FL

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AHIP

Jun 13 - 14, 2023

Oregon Convention Center

Portland, OR

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Outdoor Retailer

Jun 19 - 21, 2023

Salt Palace Convention Center

Salt Lake City, UT

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Payments Leaders' Summit

Jun 20 - 21, 2023

Capital Hilton

Washington DC

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IECSC

Jun 25 - 26, 2023

Las Vegas Convention Center

Las Vegas, NV

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Webinars

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Webinar | 2023 Fraud Trends: Expert Insights

Join Brady Harrison and Christopher Tennyson as they discuss the increasing concerns surrounding fraudulent returns.

Tuesday, Jun 27 2023, 09:06 AM, MT

Customer Forum: Refund & Return Fraud

Join Brady Harrison and Christopher Tennyson as they discuss the increasing concerns surrounding fraudulent returns.

Thursday, Jun 15 2023, 11:06 AM, MT

Payment processing

Explaining Visa CE3.0 - A fireside chat with Kount, Midigator, and Verifi

Visa CE 3.0 is poised to bridge pre- and post-authorization processes. Join Kount, Midigator, and Verifi in a live discussion to learn the true potential of Visa CE 3.0.

Watch webinar on demand

Fraud detection and prevention

How to get the most out of Omniscore

Watch now to learn how Kount’s Omniscore helps you better understand consumers and maximize your bottom line.

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Fraud detection and prevention

Friendly Fraud Solutions: The CE 3.0 Update

Join industry expert, Mark Standfield, for this timely educational event as he guides you through the ins and outs of CE 3.0.

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Kount + Midigator

Kount + Midigator: Why this new partnership matters

Discover why Equifax’s acquisition of both Kount and Midigator will have a major impact on the payments industry.

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Consumer insights, Payment processing

The top consumer payment trends to watch for this holiday season

Explore the latest holiday spending trends and get expert advice on mitigating fraud, protecting the customer journey, and saving revenue this season.

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Disputes and chargebacks

How eharmony optimizes revenue by resolving disputes pre-chargeback

Over the past two years, eharmony has fine-tuned its fraud strategy to optimize subscription-based revenue by slashing chargebacks nearly 50% and driving operational efficiencies.

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Disputes and chargebacks

How to Mitigate Chargebacks

Chargebacks are a top concern for businesses that are expanding their offerings to fulfill customer demand for digital purchasing options.

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Fraud detection and prevention

Webinar Recording: Critical analysis you can do today that will save you time tomorrow

Tune in for essential tips and tricks for increasing return with Kount Command.

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Disputes and chargebacks

How to Refuse Refunds Without Ruining Customer Experiences

Watch now for expert, insider knowledge on saving sales and stopping refund abuse.

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Identity

Kount and Equifax : The future of digital enablement capabilities and consumer insights

Learn more about how Kount, an Equifax Company, is transforming the future of identity verification a year after joining Equifax, how this will reshape the customer experience, and the opportunities this presents that were once thought impossible.

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Fraud detection and prevention

Top fraud trends and predictions in 2022

Watch now for expert, insider knowledge on digital fraud trends and predictions in 2022.

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Fraud detection and prevention

Live Training: How to Optimize After the Holidays

Learn how optimize your policies after the holidays during Kount’s Live Holiday Webinar.

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Disputes and chargebacks

How to stop customer disputes and holiday chargebacks

Kount and Verifi, a Visa Solution, show you how to stop chargebacks, protect revenue, and speed up dispute time frames from a single platform.

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Fraud detection and prevention

Recorded Training: How to Optimize Your Rules for the Holiday Season

Learn how to optimize your rules and policies during Kount’s Live Holiday Webinar

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Disputes and chargebacks

How to Protect and Grow Sales Like JOANN and Conair

Learn how to adapt quickly and easily to e-commerce changes using Kount and Salesforce Commerce Cloud

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Disputes and chargebacks

Customer Live Demo: Dispute and Chargeback Management

How Kount’s latest solution makes it easy to resolve disputes and increase revenue

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Fraud detection and prevention

4 Types of Fraud You Might Be Missing and What to Do

Learn how to respond to today’s top fraud threats while saving time and protecting revenue

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Fraud detection and prevention

How a Multi-Million Dollar Company Manages International Payments and Fraud

Featuring BlueSnap, the All-in-One Payment Platform for Global Business

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Fraud detection and prevention

Frictionless Fraud Prevention in FinTech

How it works and why identity trust is key.

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Disputes and chargebacks

How to Quickly Resolve Disputes Before They Become Chargebacks

Learn how to intercept and deflect disputes from criminal and friendly fraud, post-authorization and pre-chargeback

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Fraud detection and prevention

Strategies to Scale Order Approvals & Stop Chargebacks

Learn quick strategies to stop fraud, increase orders, and grow revenue on your Magento store

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Fraud detection and prevention

Securing Growth: Scaling Your Payment and Fraud Strategy

Accept more payments online, in-store, and on the go. Learn how industry-leading payment solutions can help your business grow

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Identity

5 Ways to Protect Customer Accounts and Unlock Growth

Learn how to secure your customer journey with five essential elements

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Disputes and chargebacks

How to Stop Chargebacks in Time to Recover Revenue

Learn the necessary steps to stop chargebacks and recover lost revenue

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Payment processing

New Strategies to Turn Customer Data Into Revenue Growth

Learn how to gain deep customer insights that drive new sales opportunities, minimize friction, and increase approvals

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Disputes and chargebacks

How to Prevent Chargebacks & Resolve Disputes Immediately

Learn how to stop chargebacks, recover revenue, and speed up dispute timeframes with a single platform

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Fraud detection and prevention

Strategies to Assess Current eCommerce Fraud Prevention Technologies

Learn how to evaluate and pick an eCommerce fraud prevention solution best suited to your unique business goals and customer...

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Identity

3 Key Elements Needed For Successful Bot Detection

Learn the 3 key elements to prevent sophisticated bot attacks while delivering a frictionless customer experience

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Fraud detection and prevention

How to Protect the Complete Customer Journey From Fraud

Learn best practices to navigate new fraud trends and maintain business growth while enhancing the customer journey

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Fraud detection and prevention

7 Essential Elements to Remove Friction From Your Fraud Prevention Strategy

Learn the 7 essential elements required to effectively prevent existing and emerging fraud attacks

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Disputes and chargebacks

Capitalizing on 3-D Secure 2.0: Reduce Customer Friction, Chargebacks, and False Positives

Learn how to capitalize on 3-D Secure 2.0 by reducing customer friction, chargebacks, and false positives

Watch webinar on demand

Disputes and chargebacks

3 Steps to Stop Chargebacks and Recover Lost Revenue

Learn the necessary steps to stop chargebacks and recover lost revenue

Watch webinar on demand

Identity

How to Stop the Fast-Moving Target of Account Takeover with Adaptive Protection

Find out how to identify and protect against account takeover fraud with expert strategies

Watch webinar on demand

TESTIMONIALS

What our customers are saying

"When we began to see that our internal fraud detection rules were not sophisticated enough to keep pace with sophisticated criminal and fraudulent activity, we turned to Kount. With Kount's pre-built integrations, we were able to quickly get up and running — Kount's implementation team helped us configure, test, and validate our environment in a matter of days. With Kount reporting and data interfaces, we are able to easily monitor the effectiveness of the technology. Immediately, we saw the fraud stop. To say that Kount has saved us from considerable loss due to fraud would be an understatement."

person

Matt Hulett

CEO & President

"Implementing the Kount fraud solution was very simple. And achieving these great results in such a short time has exceeded our expectations. With Kount’s technology and expertise on our side, we feel we can confidently move into new and exciting markets."

person

Michael McClane

COO

"Kount really won us over with the data transparency. The extra detail is really helpful for a team like ours."

person

Bethany Morgan

Fraud Manager

“I'm really proud to say that we feel very supported. When we have questions or want to dive into things that we don't know, we get solutions, answers, and action.”

person

Norma Flores

Sr. Customer Care Manager

"If every business had Kount, fraudulent ecommerce wouldn’t be nearly as lucrative to criminals. The product works, and working with Kount’s customer support has been one of the best professional experiences I’ve had."

person

Mark Van Vliet

VP of Strategic Initiatives

"Kount has made my life infinitely easier. I’m back to doing my job instead of spending my entire work week battling fraud.”

person

Christine Barnum

Controller

"Kount offered us something other companies couldn’t: the ability to write our own custom rules that apply to our unique situation. I didn’t have to buy someone else’s pre-packaged sets."

person

Dave Parrott

Fraud Manager

"Kount allows us to continue to serve the customer to the best of our ability without having to slow things down, without having to say no to the customer."

person

Chad Funk

Fraud Specialist

"Kount provides facts and data that can give you confidence on business decisions and risks for your company."

person

Anne P.

Sr. Sales Support Analyst

"We have been very, very satisfied. Excellent quality, performance, availability and reliability. The support we get from Kount is great."

person

Kara Mangiere

Risk & Director of eCommerce

"It is easy to use. All the important details that I need to do my job are already available on the first page and upon logging in."

person

Kristine M.

Risk Investigator

"Kount really is a one-of-a-kind solution. It was really easy to set up. And it’s easy to use day-to-day. Reliability-wise, you couldn’t do better."

person

Tom Denig

Director of Risk Operations

"Not only has Kount thwarted scammers from ransacking my site, they do so while I sleep. Which means no more manual reviews! I'm saving time which ultimately saves me money."

person

Steve J.

Small Business Owner

“Kount is really worth the price. It’s more than paying for itself. "

person

Nick Wallpe

Director of Customer Service

"After trying several ecommerce fraud prevention platforms, Kount yielded unparalleled results."

person

Brandon S.

Senior Technical Sales Representative

"It's an extremely reliable platform that balances user experience with technical detail — a complete novice can operate Kount. But if you are experienced and want to get your hands dirty, you can do that too."

person

Joey Y.

CSR Manager

“Kount has been a great partner. Their combination of tools, service, and people that understand our business makes it easy for us to sleep better at night."

person

José Andrés Chávez

Anti-Fraud Operations

"Our ability to offer the baseline level of Kount fraud protection at no extra cost helps us win business from competitors. Merchants see it as a big benefit."

person

John Johansen

Fraud Manager

"Kount is very useful. I definitely recommend that companies use Kount in order to help their bottom line."

person

Tyler C.

Customer Service Specialist

"I love Kount. I have been working in fraud detection and analysis for over 10 years. I have used, reviewed, and I'm familiar with almost all the softwares out there, and I must say that Kount stands out to me as one of the best — if not the best anti-fraud tool in the entire industry."

person

Christian Z.

Fraud and Chargeback Analyst

"Because of Kount's ease of use, I never have difficulty teaching the platform to new users."

person

Lani L.

Loss Prevention Systems and Fraud Manager

"If you have an ecommerce business and chargebacks are an issue for you, Kount is THE answer."

person

Will F.

President

"Very impressed with functionality and use. Would highly recommend to another company!"

person

Mari V.

Customer Service Agent

"The cost per transaction is very low, when you compare it to the cost of a chargeback. This software has helped save us hundreds of thousands of dollars."

person

Will F.

CEO

"With Kount, our chargebacks went down from 5-6% to under 1% within 6 months."

person

Dennis L.

Fraud Prevention Coordinator

"Tons of information with each reviewed order. Easy to find, and the layout is simple enough to understand what you're looking at."

person

Mari V.

Customer Service Agent

"Everyone should be using Kount. Excellent. Could not be happier!"

person

Will F.

President

"We were suffering from serious fraud attacks and our previous software was canceling good orders — and letting through fraud. With Kount, our chargebacks went down from 5-6% to under 1% within 6 months."

person

Dennis L.

Fraud Prevention Coordinator

"Considering all the losses we’ve eliminated, Kount is absolutely a great value."

person

John D.

Ecommerce Manager

"We have significantly cut down on manual reviews and are able to make quicker decisions."

person

Frances D.

Fraud Detection Coordinator

"There are options to create specific rules and they can be set to decline, review, or approve based on my needs."

person

Mindy K.

Customer Service and Financial Coordinator

person

Matt Hulett, CEO & President

CEO & President

"The amount of data that is available is second to none and incredibly helpful in determining exactly who we are dealing with."

person

Glenn E.

Customer Service Supervisor

"Kount provides facts and data that can give you confidence on business decisions and risks for your company."

person

Anne P.

Sr. Sales Support Analyst

"Fraud trends continue to evolve and become more complex. Kount helps quickly identify these trends and routinely adapts as needed."

person

Rowdy D.

Manager of Omnichannel Fraud Prevention

"We had new account creation and referral fraud happening all over the place. We wanted to take advantage of machine learning to better automate the good events, the good sign ups, the good redemptions."

person

Bethany M.

Fraud Manager

"I think the fact that Kount is automated and learns your business is a huge factor in why I like the software. It can be left alone and it makes excellent decisions for our business and workflow."

person

Jason A.

Fraud and Chargeback Analyst

"I love how all of the information is in one place. It makes my job a lot easier."

person

Brett D.

Customer Service Representative

"Fraud trends continue to evolve and become more complex. Kount helps quickly identify these trends and routinely adapts as needed. The close partnership has also allowed us to understand new fraud trends before they impact our company and allow us to be proactive in many cases rather than taking a reactive approach."

person

Rowdy D.

Manager of Omnichannel Fraud Prevention

"Kount rocks! There is no more guessing — orders are diligently screened and processed confidently."

person

Anne P.

Sr. Sales Support Analyst

"The support of the Kount staff is above and beyond. They are dedicated to their clients and always available to help navigate more complicated fraud problems."

person

Bethany M.

Fraud Manager

"Changing from a reactive approach to a preventative approach with Kount has not only helped our team be more organized but has also saved us thousands each month."

person

Jeff S.

Director of Finance

"Kount helps me feel confident that my business is protected. Easy to use and customized to your needs."

person

Valerie H.

Fraud Analyst

"I like how much information is provided for each transaction. Seriously impressed by how powerful Kount is!"

person

Steve J.

Small Business Owner

"Awesome system. I use it mostly everyday and it makes my job a lot easier. It’s very easy to use."

person

Brett D.

Customer Service Representative

"Kount has been a godsend for our business. I can't imagine life without it."

person

Joey Y.

CSR Manager

"This software has so many options and allows me to pick and choose what I need."

person

Nicole L.

A/R Analyst

"Kount’s support is phenomenal – as is their onboarding process."

person

Steve J.

Small Business Owner

“I have been fortunate to have a very hands on account analyst who helps solve any issues that arise. And having someone who I can call with issues is always a great help.”

person

Lani L.

Loss Prevention Systems and Fraud Manager

“Our dedicated account manager is easy and fast to reach, truly making you feel like Kount has your back.”

person

Dennis L.

Fraud Prevention Coordinator

“We reached out to several platforms and found Kount to be the most motivated, informed, and eager to assist us.”

person

Brandon S.

Senior Technical Sales Representative

“Kount's support team has been great — as have anyone I've spoken to there. Very professional."

person

Zach S.

Senior Software Engineer

“The features and functionality are fantastic. Kount is extremely detailed but still easy to use and very intuitive. Best of all, Kount is a one-stop fraud prevention system. You don’t have to worry about figuring out what other systems you might need. Kount does it all. It is definitely worth the investment.”

person

John D.

Ecommerce Manager

"We have been able to move forward in confidence, knowing that our merchant processing status is in good shape by being able to prevent disputes and take good care of our clients. We recommend Midigator to our colleagues."

person

Jordan R.

CAO

"Midigator's platform was tremendous in being able to track the alerts and chargebacks to help us pinpoint specific issue and ways to try and help reduce the risk of chargebacks."

person

John D.

C-Level Executive

Midigator has been very impactful for our company. We were able to curb our chargeback rates to as much as 75%. I truly love working with the Midigator staff, they are friendly, super helpful, and get the job done in a snap. We will continue to grow and flourish with Midigator as our partner!

person

Katrina L.

COO

"Midigator gave us a fighting chance to communicate with our customers and prevent a dispute. We have started to scale and grow with confidence because we know Midigator has our back."

person

Katrina L.

COO

"The bottom line is Kount works. It does exactly what was advertised for us, which was reducing friendly fraud."

person

Lee Schmidt

Founder and CEO

fraud detection, chargeback protection, consumer insights, identity verification

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Discover complete confidence with Kount

Thousands of companies from all over the world use Kount for a complete trust and safety strategy. Will you be next? Sign up for a demo today, and see what it's like to have confidence in every interaction.

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