Shop Talk

"We have been very, very satisfied. Excellent quality, performance, availability and reliability. The support we get from Kount is great."

"When we began to see that our internal fraud detection rules were not sophisticated enough to keep pace with sophisticated criminal and fraudulent activity, we turned to Kount. With Kount's pre-built integrations, we were able to quickly get up and running — Kount's implementation team helped us configure, test, and validate our environment in a matter of days. With Kount reporting and data interfaces, we are able to easily monitor the effectiveness of the technology. Immediately, we saw the fraud stop. To say that Kount has saved us from considerable loss due to fraud would be an understatement."

"Kount really is a one-of-a-kind solution. It was really easy to set up. And it’s easy to use day-to-day. Reliability-wise, you couldn’t do better."

"Kount really won us over with the data transparency. The extra detail is really helpful for a team like ours."

“I'm really proud to say that we feel very supported. When we have questions or want to dive into things that we don't know, we get solutions, answers, and action.”

"Kount’s partnership is the biggest asset to us. Their expertise on fraud and ability to work with us is so valuable."

"Kount has made my life infinitely easier. I’m back to doing my job instead of spending my entire work week battling fraud.”

"If every business had Kount, fraudulent ecommerce wouldn’t be nearly as lucrative to criminals. The product works, and working with Kount’s customer support has been one of the best professional experiences I’ve had."

"Kount offered us something other companies couldn’t: the ability to write our own custom rules that apply to our unique situation. I didn’t have to buy someone else’s pre-packaged sets."

"Kount provides facts and data that can give you confidence on business decisions and risks for your company."

"Implementing the Kount fraud solution was very simple. And achieving these great results in such a short time has exceeded our expectations."

"It is easy to use. All the important details that I need to do my job are already available on the first page and upon logging in."

"Not only has Kount thwarted scammers from ransacking my site, they do so while I sleep. Which means no more manual reviews! I'm saving time which ultimately saves me money."

"After trying several ecommerce fraud prevention platforms, Kount yielded unparalleled results."

"It's an extremely reliable platform that balances user experience with technical detail — a complete novice can operate Kount. But if you are experienced and want to get your hands dirty, you can do that too."

"What we really appreciate about Kount is that we can use the product for more than just fraud."

"Kount is very useful. I definitely recommend that companies use Kount in order to help their bottom line."

"I love Kount. I have been working in fraud detection and analysis for over 10 years. I have used, reviewed, and I'm familiar with almost all the softwares out there, and I must say that Kount stands out to me as one of the best — if not the best anti-fraud tool in the entire industry."

"Because of Kount's ease of use, I never have difficulty teaching the platform to new users."

“Kount is really worth the price. It’s more than paying for itself."

"If you have an ecommerce business and chargebacks are an issue for you, Kount is THE answer."

"Very impressed with functionality and use. Would highly recommend to another company!"

“Kount has been a great partner. Their combination of tools, service, and people that understand our business makes it easy for us to sleep better at night."

"Our ability to offer the baseline level of Kount fraud protection at no extra cost helps us win business from competitors. Merchants see it as a big benefit."

"The cost per transaction is very low, when you compare it to the cost of a chargeback. This software has helped save us hundreds of thousands of dollars."

"With Kount, our chargebacks went down from 5-6% to under 1% within 6 months."

"Tons of information with each reviewed order. Easy to find, and the layout is simple enough to understand what you're looking at."

"Everyone should be using Kount. Excellent. Could not be happier!"

"We were suffering from serious fraud attacks and our previous software was canceling good orders — and letting through fraud. With Kount, our chargebacks went down from 5-6% to under 1% within 6 months."

"Considering all the losses we’ve eliminated, Kount is absolutely a great value."

"We have significantly cut down on manual reviews and are able to make quicker decisions."

"There are options to create specific rules and they can be set to decline, review, or approve based on my needs."

"The bottom line is Kount works. It does exactly what was advertised for us, which was reducing friendly fraud."

"When we began to see that our internal fraud detection rules were not sophisticated enough to keep pace with sophisticated criminal and fraudulent activity, we turned to Kount. With Kount's pre-built integrations, we were able to quickly get up and running — Kount's implementation team helped us configure, test, and validate our environment in a matter of days. With Kount reporting and data interfaces, we are able to easily monitor the effectiveness of the technology. Immediately, we saw the fraud stop. To say that Kount has saved us from considerable loss due to fraud would be an understatement."

"The amount of data that is available is second to none and incredibly helpful in determining exactly who we are dealing with."

"Kount provides facts and data that can give you confidence on business decisions and risks for your company."

"Fraud trends continue to evolve and become more complex. Kount helps quickly identify these trends and routinely adapts as needed."

"The ability to write complex policies to decline, review, or approve orders has been key for us. When I need a new rule created to stop an emerging threat, our team can easily set that up. And that’s been amazing."

"Implementing the Kount fraud solution was very simple. And achieving these great results in such a short time has exceeded our expectations."

"We had new account creation and referral fraud happening all over the place. We wanted to take advantage of machine learning to better automate the good events, the good sign ups, the good redemptions."

"I think the fact that Kount is automated and learns your business is a huge factor in why I like the software. It can be left alone and it makes excellent decisions for our business and workflow."

“I'm really proud to say that we feel very supported. When we have questions or want to dive into things that we don't know, we get solutions, answers, and action.”

"I love how all of the information is in one place. It makes my job a lot easier."

"Fraud trends continue to evolve and become more complex. Kount helps quickly identify these trends and routinely adapts as needed. The close partnership has also allowed us to understand new fraud trends before they impact our company and allow us to be proactive in many cases rather than taking a reactive approach."

"Kount rocks! There is no more guessing — orders are diligently screened and processed confidently."

"The support of the Kount staff is above and beyond. They are dedicated to their clients and always available to help navigate more complicated fraud problems."

"Changing from a reactive approach to a preventative approach with Kount has not only helped our team be more organized but has also saved us thousands each month."

"Kount helps me feel confident that my business is protected. Easy to use and customized to your needs."

"I like how much information is provided for each transaction. Seriously impressed by how powerful Kount is!"

"Awesome system. I use it mostly everyday and it makes my job a lot easier. It’s very easy to use."

"Kount has been a godsend for our business. I can't imagine life without it."

"This software has so many options and allows me to pick and choose what I need."

"Kount’s support is phenomenal – as is their onboarding process."

“I have been fortunate to have a very hands on account analyst who helps solve any issues that arise. And having someone who I can call with issues is always a great help.”

“Our dedicated account manager is easy and fast to reach, truly making you feel like Kount has your back.”

“We reached out to several platforms and found Kount to be the most motivated, informed, and eager to assist us.”

“Kount's support team has been great — as have anyone I've spoken to there. Very professional."

“Kount is a one-stop fraud prevention system. You don’t have to worry about figuring out what other systems you might need. Kount does it all.”

"We have been able to move forward in confidence, knowing that our merchant processing status is in good shape by being able to prevent disputes and take good care of our clients. We recommend Midigator to our colleagues."

"Midigator's platform was tremendous in being able to track the alerts and chargebacks to help us pinpoint specific issue and ways to try and help reduce the risk of chargebacks."

Midigator has been very impactful for our company. We were able to curb our chargeback rates to as much as 75%. I truly love working with the Midigator staff, they are friendly, super helpful, and get the job done in a snap. We will continue to grow and flourish with Midigator as our partner!

"Midigator gave us a fighting chance to communicate with our customers and prevent a dispute. We have started to scale and grow with confidence because we know Midigator has our back."

"The best thing about Kount is its versatility. Using counter functions, custom data fields, and a robust dataset — it's possible to customize fraud screening to your specific needs, targeting traffic that is truly high-risk."

“The features and functionality are fantastic. Kount is extremely detailed but still easy to use and very intuitive.”

“Kount does it all. It is definitely worth the investment.”

"With Kount’s technology and expertise on our side, we feel we can confidently move into new and exciting markets."