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WEBINAR
How eharmony optimizes revenue by resolving disputes pre-chargeback
Unlock key strategies that protect against friendly fraud and adapt to market changes quickly.
PANELISTS
Norma Flores
Manager, Customer Care
eharmony
Robert Painter
Sales Manager, Dispute and Chargeback Management
Kount
Madison Smail
Customer Marketing Manager
Kount
eHarmony is a Los Angeles-based company that has helped over 2 million people find real love. As one of the original dating platforms, eharmony has been at the forefront of creating meaningful relationships based on its innovative Compatibility Matching System.
Over the past two years, eharmony has fine-tuned its fraud strategy to optimize subscription-based revenue by slashing chargebacks nearly 50% and driving operational efficiencies.
Join us to discover how Kount’s Dispute and Chargeback Management solution can help your organization prevent chargebacks and maximize revenue.
Watch now and hear industry experts discuss how you can:
- Develop strategies to mitigate friendly fraud
- Streamline customer dispute communication post-authorization
- Maximize operational efficiency
- Assess and respond to card program regulatory changes
- Future-proof your organization in times of economic uncertainty
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